Help with the app
Question, feedback, or found a problem? Get in touch:
Email: marco.albert@plusai.de
We usually reply within a few business days.
In the "Add" tab, tap Create box, then give it a name, room, color, and icon. You can optionally add photos, notes, and tags.
After adding a photo, you can start automatic recognition. The app suggests matching tags, which you confirm individually. For capacity reasons, photo recognition is limited to 50 analyses per day per account.
While creating a box, you can scan an NFC sticker to assign it to that box. Every box also automatically gets a QR code, which you can print from its detail view. Scanning it again opens the matching box directly.
There's no self-service reset in the app yet. Email us at marco.albert@plusai.de and we'll help you regain access to your account.
Under Profile → Account, you can change your name, email address, and password at any time.
Under Profile → Security, you'll find "Delete account". This permanently deletes your account along with all boxes, photos, and settings. This action cannot be undone. If you no longer have access to the app, see Delete account for other ways to request deletion.
Camera and photo library access are needed to add photos of your box contents. NFC access is needed to read stickers and assign them to boxes. All permissions are used exclusively for these purposes.
The freshness status shows how long it's been since a box was last opened or checked. You can adjust these thresholds under Profile → Freshness Status.
Something broken, or a feature missing? Send us a short description — a screenshot helps — at marco.albert@plusai.de.