Delete your account and data

From inside the app

Open Profile → Security → “Delete account”. Deletion happens immediately and permanently – no further request is needed.

Without access to the app

If you have already uninstalled the app or can no longer sign in, send us a plain email from the email address registered with Store & Find to marco.albert@plusai.de with the subject “Delete account”.

We confirm receipt and delete your account and all associated data within 30 days. You will receive an email confirming the deletion.

Which data is deleted?

• your user account and login credentials
• all boxes you created, including names, rooms, notes and tags
• all uploaded photos
• your app settings (e.g. freshness-status thresholds)
• the link between your account and any purchases/subscriptions

No copies of this data are kept afterwards, unless a statutory retention obligation applies by way of exception (e.g. retention of invoice records for tax purposes where purchases were made). Details are in the Privacy Policy.

Active subscription

An active subscription is billed through Google Play and is not cancelled automatically when the account is deleted. Cancel it separately in the Play Store under Profile → Payments & subscriptions → Subscriptions.